Terms and conditions

HistioGraph Publications terms and conditions, including:

  • Definitions
  • Use of Website
  • Privacy Policy
  • Cookies
  • Links to other websites
  • Delivery and returns
  • Applicable law

 
 

Histiograph

Terms and conditions

Welcome to HistioGraph Publications. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern the HistioGraph Publications relationship with you in relation to this website, our product, and our transactions with you.

The following terms and conditions also outline the purchase; delivery and product return arrangements between you and us. At point of sale, you will be prompted to agree to these terms and conditions and are bound by them in relation to the transaction.

Both HistioGraph Publications and you are protected by the laws of the Commonwealth of Australia and the State of Victoria. Where there is an inconsistency between these terms and conditions and the law, the laws of the land will have precedence.

If you disagree with any part of these terms and conditions, please do not use our website or make a purchase.

You can contact us via email at service@histiograph.com, or via post at the address below.

Definitions

The term 'HistioGraph Publications’ or 'us' or 'we' or ‘our’ refers to the owner of this website whose registered address is 6 Queen St South Melbourne Victoria AUSTRALIA 3205. Our Australian Business Number is 9437 828 5745.

The term 'you' refers to the user or viewer of our website or purchaser of our product.

The term ‘this website’ means the website at address www.histiograph.com.

The terms ‘product’ or ‘goods’ or ‘item’ refers to items purchased from HistioGraph Publications.

Use of Website

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of this website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Where there is a contradiction in different parts of the website, the terms and conditions on this terms and conditions page have precedence.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Victoria, Australia.

Privacy Policy

This privacy policy sets out how HistioGraph Publications uses and protects any information that you give HistioGraph Publications when you use this website.

HistioGraph Publications is committed to ensuring that your privacy is protected. We are attentive to our own privacy, and will accord you the same courtesy. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.

HistioGraph Publications may amend this policy at any time by revising or updating this page. The amended policy become the current policy at the time of publication on this website and replaces the previous policy effective from that time.

What we collect
We may collect the following information:

  • Your name and title, including job title
  • contact information including phone number, email or postal address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers.

What we do with the information we gather
We require this information to affect transactions, to understand your needs and provide you with a better service, and in particular for the following reasons:

  • For tax purposes
  • As legal requirement under taxation or company law or other legal purpose
  • For internal record keeping
  • To ensure proper delivery and dispatch of our products to you
  • To improve our products and services
  • To inform our business strategy
  • To periodically send promotional correspondence including emails about new products, special offers or other information which we think you may find interesting using the contact information which you have provided
  • To contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests
  • To forward to a third party for any of the purposes outlined above. In these cases we will seek to ensure that these third parties undertake to protect your privacy. [note: we do not like receiving unsolicited emails or spam, and assume you don’t either]

If you believe that any information we are holding on you is incorrect or incomplete, please write or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

What we do not do with the information we gather
HistioGraph Publications will not use your information for any purpose not related to the purposes outlined above. We will not forward your information to any third party for any reason unrelated to HistioGraph Publications except as required by law.

Cookies

A cookie is a small file placed on your computer's hard drive. We use traffic log cookies to identify which pages are being used. These types of cookies are a normal part of online business and it is very likely you have accepted cookies many times before. Accordingly, most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

If the cookie is accepted the file is added and the cookie helps analyse web traffic.

The traffic log cookie helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We use this information for statistical analysis purposes. Cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the impacts from activities you undertake while visiting such sites, and such sites are not governed by these terms and conditions. You should exercise caution and look at the applicable terms and conditions and policies of the website in question.

Purchase Security
HistioGraph Publications online purchases are handled for us by PayPal through their secure website. PayPal is an e-commerce business that allows money transfers to be made via the internet. PayPal protects your credit card information with security and fraud prevention systems. When you use PayPal, your financial information is not shared with HistioGraph Publications. To review PayPal's business approach, including privacy policy and security arrangements, which applies to payments you make to us via PayPal, visit: www.paypal.com.au/au

Where you are undertaking a wholesale transaction with us, we may request credit card information for holding purposes. We may use this information for credit checking purposes or for purposes outlined in the Privacy Policy section above.

Delivery and Returns

HistioGraph Publications will aim to dispatch goods within two business days after receipt of payment. Postal delivery is via Australia Post and its reciprocal postal agencies internationally, and in accordance with procedures and arrangements governed by the Universal Postal Union. HistioGraph Publications accepts no responsibility for any damage, loss or delay as a result of using Australia Post or the worldwide postal system. Once the goods enter the postal service, you accept responsibility and risk of damage, loss or delay.

Should you receive a faulty or damaged product that is likely the result of a production fault, please contact us with your specific problem and we'll get back to you promptly.

We are happy to credit or exchange any unopened goods for any reason within 30 days, provided we receive the goods back in original condition, along with proof of purchase which you will have received via email from PayPal. If you intend to return an item, contact us with notification of the reason for the return and we will respond with instructions on how to proceed. Returns will be approved at our discretion and all postage costs are to be incurred by you.

Delivery of items by HistioGraph Publications is based on information provided by you and is assumed to be complete and correct. You will accept responsibility for non-delivery of items which is based on incorrect information. This means for example that the full cost for redelivery of returned items to a new address will be borne by you.

These conditions apply to regular post, registered post and express post services.

Delivery fees apply in addition to the published price of the product and are quoted at the point of checkout after you nominate your delivery address and method of delivery, and are approved and accepted by you at purchase.

Delivery Disclaimer
Please let us know if your delivery does not arrive within 14 days. 
 HistioGraph Publications conscientiously work towards the best possible delivery service to our customers. However, occasions may arise where, despite best efforts, the delivery process is delayed. We will always endeavor to ensure prompt arrival of your HistioGraph.

Applicable Law

This site is created and controlled by HistioGraph Publications. Your use of this site is governed by, construed and enforced in accordance with the laws of Victoria, Australia. Disputes arising from your use of this site are exclusively subject to the jurisdiction of the courts of the State of Victoria and the Commonwealth of Australia.

This site may be accessed throughout Australia and overseas. HistioGraph Publications makes no representations that the content of this site complies with the laws of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the site.